You can use these shortcuts with a Standard 101/102-Key or Natural PS/2 Keyboard. For example, you can move between tickets, assign a ticket to yourself or delete tickets in your helpdesk by using key combinations inside Freshdesk. These shortcuts can be used to perform repetitive tasks quickly, and manage the properties of tickets on the fly. ![]() ![]() Freshdesk helps you navigate your way around your helpdesk easily by using keyboard shortcuts.
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